Frequently Asked Questions
Everything you need to know about shopping with Haight.
How do I determine my size for Haight garments?
We provide a comprehensive size guide on each product page. Our collections typically follow international sizing standards, but we recommend checking specific measurements for our tailored pieces to ensure the perfect fit.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination and customs processing.
How can I return or exchange an item?
You can return or exchange any unworn item with original tags attached within 30 days of delivery. To initiate a return, visit our online returns portal and follow the step-by-step instructions.
What payment methods do you accept?
Haight accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay in select regions.
Where are your clothes manufactured?
We are committed to ethical production. Our garments are manufactured in certified facilities that prioritize fair labor practices and utilize high-quality, sustainable materials wherever possible.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress until it reaches your door.